You can get more information about an item before you buy it using the Ask seller a question link.

Because of privicy concerns, eBay does not publish a user's e-mail address, address, or phone number. Therefore, this link is the only way you can communicate directly with the seller, unless an auction is over and you win an item, at which point eBay sends your email address directly to the seller.

If the seller does not include key details in the auction's description, such as the measurements of an item of clothing, an item's age, or the shipping cost to your location, this option allows you to do further research. Getting detailed and complete information on an item helps you to avoid buying something that you do not want.

eBay sends your question to the seller's email address. The seller can then email you back with the answers to the question. You can specify if you want to receive a blind carbon copy, or Bcc, of the email for your records.