PLEASE READ BEFORE YOU BUY A MAMAS + PAPAS

LET ME TELL U ABOUT MY EXPERIENCE I HAD FROM THE MOST POPULAR AND FAMOUS (WHICH ARE NO BETTER THEN A CORNER SHOP) MAMAS  + PAPAS !!

BEFORE MY 4TH BABY WAS BORN (A LITTLE BOY ) MAMAS AND PAPAS HAD A HUGE SALE ON ! SO I THOUGHT I'D HAVE A TREAT SO I BOUGHT A PLIKO P3 IN A VERY SMART CITY CHIC FABRIC READY FOR WHEN HE WAS BORN WHICH WAS ABOUT 3 WEEKS LATER !!(A WHOPPING 9IB 2OZ)

SO WHEN MY BABY WAS BORN I COULDNT WAIT TO TAKE HIM OUT IN IT ! SO BY THEN THE PRAM WUD BE ABOUT 4 1/2 WEEKS OLD ! WHEN I WAS OUT I NOTICED THAT THE LEFT FRONT SWIVEL WHEEL WOULDN TOUCH THE FLOOR SO I PHONED MAMAS AND PAPAS THEY SAID THEY WOULD PICK IT UP TO INSPECT !! SO I WELL WRAPPED IT FOR A SAFE JOURNEY ! TO CUSTOMER SERVICES

WHEN THEY GOT IT THEY DID THERE INSPECTION AND SENT IT BACK WITH A REPORT AND A PHONE NUMBER THE REPORT STATED THAT I HAD HIT A KERB TO HARD ((OH MY GOD THE BABY MUST OF BEEN IN FOR A FAST ROUGH RIDE )) AND SO OUT OF COURTESY THEY WOULD REPAIR IT FREE OF CHARGE

SO I HAD A LOOK AT THE REPAIR ON IT AND TO MY HORROR THEY MARKED IT ALL (( I CRIED )) THE PRAM WAS IN PRISTINE COND WHEN IT LEFT ME

SO I DECIDE TO TAKE IT TO STOKE -ON-TRENT STORE AND DEMANDED A REFUND THEY COULD SEE HOW LONG I HAD IT THEY COMPLETLEY POINT BLANK REFUSED THIS SO I EXPLAINED TO THEM WHAT WAS WRONG AND YET THE WHEEL STILL DIDN TOUCH THE FLOOR SO THEY SENT IT BACK TO CUSTOMER SERVICES FOR ME !!! YET AGAIN IT CAME BACK THE REPORT STATED YET AGAIN THE MARKS WERE ALREADY THERE THE WHEEL WAS FINE AND SAID COULD BE HOW ITS BEEN HANDLED I FELT TOTALLY HUMILIATED

SO THEY DECIDED OUT OF COURTESY THEY WOULD RENEW THE WHEEL LEG (how nice anything to keep the buyer quiet and so they dont have to admit there was a geniune manufacturing fault ) BUT THIS TIME I FELT SO little!!! WHY ON EARTH WOULD I WANT TO DELIBERATLY DAMAGE A NEW BUGGY  WHICH COST ME A FORTUNE !!!  THEY SAT THERE WITH A DIGITAL CAMARA TAKING PICS OF ALL THE MINUTE MARKS (WHICH THEY made on it !! ) AND I  HAD TO SIT AND WAIT WHILST THEY DID THIS THEY SAID IT WAS TO COVER THEIR OWN BACKS !! 

I TRIED EVERYTHING TO GET MY MONEY BACK EVEN PHONED TRADING STANDARDS AND DIDNT GET ANYWHERE SO I GOT ON THE PHONE  DECIDED TO TELL THEM TO STICK IT THEY COULD KEEP IT SO IN ALL I WASTED OVER £250 INC COSYTOES PLEASE BE AWARE MAMAS AND PAPAS DO NOT REFUND ON ANYTHING

SOME OF THERE PRAMS COST WELL OVER £900+ FOR WHAT JUST A NAME ON A FRAME WHICH IS SUPPOSED TO BE A TOP  ITALIAN DESIGNER IM SORRY BUT THAT MEANS NOTHING !!!  

GIVE ME MACLAREN OR MOTHERCARE ANY DAY !!

AND CAUSE IT LOOKS GOOD DOSNT MEAN TO SAY IT WAS BUILT TO LAST !!

HOPE YOU FOUND THIS INFORMATION USEFULL IF SO PLEASE VOTE !! BEING A PARENT MYSELF I KNOW HOW IMPORTANT IT IS TO GET THINGS RIGHT FOR OUR NEWBORNS !!!  

XX SARAH