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Be careful when trying to help!

by: jivin.jesus1( 410Feedback score is 100 to 499) Top 5000 Reviewer
38 out of 47 people found this guide helpful.
Guide viewed: 1126 times Tags: refund | off ebay | local collection | con


Watch out for buyers who purchase items you have listed as 'LOCAL PICK UP ONLY' & explain AFTER they have won that they intend to use a third party courier at their expense. Trying to help the buyer, I backed down on personal collection, allowed their 'courier' to collect & transport the item over 280 miles to the buyer( & 280 miles away from me!!) only to have them demand a refund knowing the goods were too far for me to collect ecconomically! Worse, the pics of the item they sent in complaint were NOT of the item I sold, but they knew with 280 miles between us, I was not likekey to pop round & prove it! Even more dodgey, the emails demanding the refund were sent OFF EBAYS COMMUNICATION SYSTEM! Indeed, it was only AFTER I reported the scam to ebay that the buyer went 'official' with his response. Needless to say, I did not give him a single penny.

Ofcourse, if they had collected in person, they could not have complained later, as they would have had the chance to approve the item at point of collection & payment. Hence the supposed 'courier'!


Guide ID: 10000000001896537Guide created: 23/09/06 (updated 17/05/08)

 
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Related tags: off ebay | refund | local collection | con


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