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DHL in general and DHL using agents. Dont Use agents : eBay Guides

Write a guide Guides by: donniebmwm535 ( 2534Feedback score is 1000 to 4,999)  Top 5000 Reviewer
29 out of 30 people found this guide helpful.


DHL are probably the worst courier, from my experience, in customer care and dependable pick up or delivery. They now also use contracted agents on Ebay for discounted delivery, ie wheel delivery etc. DHL and their agents are not recommended for use. If you buy a delivery through either DHL direct, or through one of the many contracted agents on Ebay, and your wheels go missing, DHL completely wash their hands of your loss!. They say you have to go through the agent, but if agent doesnt respond to your emails for insurance, youve no recompense. Found that TNT or Fedex much more customer focused. DONT USE DHL

Guide ID: 10000000004755475Guide created: 05/12/07 (updated 28/03/11)

 
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