Important Things You Should Know When Selling On eBay

By: Spoil Myself Today

TIP OF THE WEEK:

Each week Spoil Myself Today will give you a new and exciting tip about postage, shipping, selling or anything in general.

November 11, 2006

Have you ever tried to find a phone number for eBay and could not find it anywhere? Have you become frustrated by customers who were constantly loosing their packages, and blaming you for the lost or damaged goods? Have you ever lost it when posting packages at your local post office?

Well, if you are like me you have probably pulled each strand of hair out wondering how people can come up with such total nonsense! You wanted to push the old lady with the walker threw the display window and run around screaming because you have to make yet another run to the post office!

Well, I am here to help you solve these problems it has taken countless hours of research, contacts, and just plain asking lots of questions to get this information. Most of this information is not readily available or is really hard to locate.

Your Post Office Nightmares Are Over

Have you ever sat in the line at the post office and wondered what is the best method to post my goods out to the customer? I have sat and listened to other Ebayer's argue with the man behind the desk about Recorded Delivery, and Standard Class.

• Always send your items that are under £30.00 by 1st or 2nd Class Recorded Delviery. Why? Well, first of all you get a delivery confirmation, and a signature. Second you get peace of mind and third the customer is happy because they know they will receive the item within 24-48 hours.
• Always send any item that has a high value by Special Delivery, i.e., Mobile Phones, Designer Outfits, and other expensive items, etc.This may cost you a bit more but the item is registered, insured, and guaranteed.  I can guarentee you that the Royal Mail is not going to damage your goods and the customer will receive them next day.
• Did you know that you can view your customers signature on line by typing in the tracking number on the official Royal Mail website? You can saver yourself a lot of heart ache by sending things out recorded! Believe me it has saved me more than once!
• Final Tip: ALWAYS PUT YOUR RETURN ADDRESS ON YOUR PACKAGE! For returned mail, and customs.

Where Do I get my Recorded Delivery Slips?

For some reason people don't know about Posting Books or free post office supplies, these are available free of charge by calling:

0845-600-690 ~ Royal Mail Postage Supply Ordering

The supplies you want to ask for when ordering are:

• Roll of Customs Labels
• Roll of Recorded Delivery Labels
• Roll of Special Delivery Labels
• Recorded Delivery Posting Book
• Special Delivery Posting Book
• Air Mail Stickers

There are many other thing you can get free of charge from the Royal Mail, but this is your  basis needs when frist starting out.

And best of all these items are FREE!!!!

Do you want to stay away from the Post Office?

Did you know that the Royal Mail will pick your mail and packages up from your home for a yearly fee?

Call: 08457-950-950 ~ Royal Mail Business Centre

Need to speak to eBay Customer Service? Having Problems that you can't figure out? Here is the Hidden Phone number that so many people can't figure out! I found this on an obscure website called The UK High Street!

0208 650 3000 ~Switchboard

020 8605 3001~ Fax

or

866-322-9103 ~USA eBay Store Support and other Departments

When calling these numbers from the UK you must dial:

001 first then the rest of the number!

866-322-9105~USA eBay Store Support and other Departments Second Number

I have called these numbers various times regarding various problems from photo theft to store subscription information each and every time I spoke with a friendly customer service representative who always helped me solve the problem.

Having problems importing goods into the UK? Spending all your money before you make it on postage? Did you know that you can sign up for an account with DHL proving you send or ship at least one time per month!

Go to the DHL website and sign up for this amazing service. Remember you are sill going to have to pay:

• Shipping
• Customs
• Taxes

However, you are paying this bill one time per month. Your wholesaler sends the items out for you and you get billed by DHL it's that simple!

I hope this guide has helped you in your future selling if you have any questions please don't hesitate to ask! And don't forget to vote!

Please note that the phone numbers shown are NOT POWERSELLER PHONE NUMBERS! All phone numbers are for Ebay Store Support located in the USA, or Ebay UK which was found on-line and open for the public.

Don't forge to vote!!!