From collectables to cars, buy and sell all kinds of items on eBayWelcome! Sign in or register
aAdvanced Search
Popular products
No suggestions.

Reviews & Guides

Write a guide

FEEDBACK WARNING!! FEEDBACK SCAMS, HELP & Guide

by: spanna2000( 207Feedback score is 100 to 499) Top 5000 Reviewer
2 out of 2 people found this guide helpful.


Don't get SCAMMED.

More at GAUK Online (search in Google) and Safe From Scams

PLEASE CAN YOU VOTE ON THIS GUIDE TO STATE WHETHER YOU FOUND USEFUL. IF WE CAN GET ENOUGH VOTES IT WILL BE SHOWN ON SEARCHES AND THUS MORE PEOPLE CAN AVIOD GETTING SCAMMED BY THE CON ARTISTS WHEN BUYING CARS AUCTIONS ON EBAY.

EBay traders rely not only on their goods, but their feedback reputation. Those are the comments both buyers and sellers leave on the transaction. The better your feedback reputation - which is divided into positive, neutral and negative - the more people will trust you as a buyer and seller. On the surface it's straightforward enough. But unscrupulous dealers manipulate their feedback to gain trust before ripping off trusting buyers and sellers on high-end goods.

How They Do It

    * Feedback fraud. A person will set up multiple EBay accounts, buying and selling items between his identities, and leaving positive feedback to make himself look trustworthy.
    * Purchasing feedback. EBay has cracked down on this, but a simple search shows it still goes on. A buyer purchases a cheap item (under £1) in return for positive feedback to build up their rating. Some sellers even market this as a way to gain positive feedback. Additionally, sellers are also auctioning books on how to gain a 100+ positive feedback rating in seven days.
    * Stealing feedback. It's not simply the feedback that's stolen, though. An unscrupulous dealer will hijack an account, and use its good reputation to scam others. This usually happens after someone has been tricked into entering their password at a counterfeit EBay site following a "phishing" e-mail.

How To Avoid Being Scammed
One of the most important things you can do in any EBay transaction is to check a other party's feedback. Obviously, you should avoid doing business with anyone who has a large negative, or even neutral, feedback rating. These days, however, you even need to delve beyond the positive feedback rating, especially if it involves an expensive item. These are the things you should look for:

    * Check the IDs. Were many from the same person? If excessively so (more than three or four times in a row, for example) that should raise a red flag that the person might be purchasing feedback.
    * What items are the feedback for? If it's all been for very low-priced items and suddenly the person is selling laptops, for example, you should be very suspicious. You can check by clicking on the item link, which will show you the auction and winning bid price within the last couple of months. Pay attention to both.
    * Is the feedback for buying or selling (you can tell by the S or B)? If everything has been for buying items and suddenly the person is selling, remember, they're a novice seller, and should be treated like someone with zero feedback - cautiously.
    * Beware of private feedback. An EBay trader should be proud of his feedback, if it's good, not trying to hide it. Think twice before proceeding. The same applies if the history includes a lot of private auctions.
    * Look for the Buy Safe seal. That means the seller has been vetted and approved by an independent company called Buy Safe. However, even many legitimate sellers don't use this.

What To Do If You're Scammed
The first thing is to report the incident to EBay itself, and also to Paypal, if you paid through their service. That offers you some recourse, and means you can file an insurance claim through them. Ultimately, however, online auctions are like car boot sales - it's a case of caveat emptor, let the buyer beware. EBay will suspend accounts where feedback manipulation is obvious, but has admitted it's a "grey area." You can use SquareTrade, a mediation service, to try and resolve buyer/seller problems but in the case of a scam, that's obviously not going to work.

According to EBay, only 0.01% of the transactions on its site are scams, and they do their best to police those. Certainly, the vast majority of people experience no problems. But always do your homework before bidding on an item, especially a high-end one.

PLEASE VOTE FOR THIS IF YOU FIND IT USEFUL

Guide ID: 10000000011799966Guide created: 01/05/09 (updated 15/11/09)

 
Was this guide helpful? Report this guide

Ready to share your knowledge with others? Write a guide




About eBay | Announcements | Safety Centre | Partner Centre | VeRO: Protecting Intellectual Property | Policies | Feedback Forum | Site Map | Help
Copyright © 1995-2009 eBay Inc. All Rights Reserved. Designated trademarks and brands are the property of their respective owners. Use of this Web site constitutes acceptance of the eBay User Agreement and Privacy Policy.
eBay official time