Sennheiser UK Ltd appreciates that some buyers may wish to purchase Sennheiser products from eBay and its sellers. Customers must be aware that all purchases made from eBay are at their own risk.

Sennheiser UK accept no responsibility for: 

• Fake product purchases 
• Loss of money due to Fraudulant purchases 
• The servicing of a fake Sennheiser product 
• Faulty Sennheiser products - repairs would be chargeable if sent to Sennheiser for repair

A full list of Sennheiser resellers can be found at Sennheiser UK's website under "contact us". Sennheiser advise the following steps are taken to try to reduce the chances of purchasing fake or unfit for purpose equipment:

• Sellers feedback - high positive feedback give an indication that seller maybe genuine
• Seller status - length of trading history may indicate if a company has a genuine background
• Location - local sellers may be easier to get hold of than overseas sellers
• Company information - trading details can provide you with important information should you need to pursue compensation

Sennheiser UK's gurantee policy for products returns can be found Sennheiser UK's website under "contact us"