Reviews & Guides

Write a guide

Funmum - Not FREE exchange

by: rachast( 19Feedback score is 10 to 49)
1 out of 2 people found this guide helpful.
Guide viewed: 65 times Tags: Funmum | Maternity


Warning - Funmum advertise a free exchange service on their website - it is not a free exchange at all as you have to pay to return the goods for an exchange!!!  THIS IS NOT FREE EXCHANGE.

I raised this with Funmum and they could not care any less!  I decided to return my items after disputing this free exchange service and they refused to give me a refund as my goods had not been received by their warehouse within 7 days!  I returned the items within 4 days so my items were obviously sat in a warehouse for 3 days so they could keep my money!!!!

My husdand spoke to a Director who just said tough - no refund.  Disgusting to treat anyone like that let alone a pregnant lady!!!  Such a shame as if they provided a FREE exchange service as advertised and some customer service I would have spent hundreds of pounds with them by now!!!

BEWARE!


Guide ID: 10000000007174003Guide created: 15/05/08 (updated 06/06/08)

 
Was this guide helpful? Report this guide

Ready to share your knowledge with others? Write a guide


Related tags: Funmum | Maternity


About eBay | Announcements | Safety Centre | Partner Centre | VeRO Protecting IP | Policies | Feedback Forum | Site Map | Help
Copyright © 1995-2008 eBay Inc. All Rights Reserved. Designated trademarks and brands are the property of their respective owners. Use of this Web site constitutes acceptance of the eBay User Agreement and Privacy Policy.
eBay official time