Another warning here folks ,regarding the trader GBK performance or car sales  please Do NOT deal with these people , I ordered two Vauxhall Vectra headlights and paid for them on the 22nd November 2007 , it is now 31st of January 2008 and nn headlghts or refund as yet! What have I done ? I have been to trading standards and they have advised me how to take these people to court, so am in the process now , but as regards ebay allowing these people to trade even after some of the comments on here is beyond me ! should not have happened ebay!!!!!! get a grip.

Your disputes procedure appears to be far too lenient on the trader and far, far too complicated for the everyday consumer on your site . And as regards your monitoring of these types  of shady businesses - it does not appear to be very effective !!!!!!!!!!!!