I WOULD JUST LIKE TO REPLY TO THE ABOVE GUIDE. I HAVE HAD NO PROBLEMS WITH MAMAS AND PAPAS AND I CANNOT RECOMMEND THEM ENOUGH. I HAVE A MAMAS AND PAPAS MPX CHASSIS AND ULTIMA PUSHCHAIR AND I HAVE HAD NO PROBLEMS WITH IT AT ALL AND I THINK THAT IT IS ONE OF THE BEST PUSHCHAIRS ON THE MARKET. I ORDERED A ROCKING HORSE FOR MY DAUGHTERS BIRTHDAY AND WHEN I PHONED UP TO CHASE DELIVERY AS IT WAS HER BIRTHDAY IN A FEW DAYS THE CALL CENTRE SAID THEY WOULD CHASE IT UP AND PUT IT ON A NEXT DAY DELIVERY AND SURE ENOUGH IT ARRIVED! I FEEL FOR THE WOMEN WITH THE PROBLEMS BUT I AM SURE THERE ARE THOUSANDS OF SATISFIED CUSTOMERS OUT THERE LIKE ME.