IF YOU SELL A PRODUCT ON EBAY, A PROOF OF POSTAGE WILL BE OF NO USE IF A CLAIM THAT THE PARCEL HAS NOT BEEN RECEIVED IS LOGGED AGAINST YOU, IF IT IS OF ANY VALUE MAKE SURE IT IS SENT SPECIAL DELIVERY, IF THE PERSON WILL NOT PAY THE COST OF THE ADDED INSURANCE THEN DONT SEND IT.

I SOLD AN ITEM TO A BUYER HE COMPLAINED THAT THE POSTAGE WAS TOO HIGH, I SAID I WOULD FIND OUT THE CHEAPEST WAY TOO POST (I HAD THE POSTAGE AT £25 FOR SPECIAL DELIVERY TO START BUT THEN AGREED TO CHANGE IT TO £15 STANDARD PARCEL) I TOLD HIM I WOULD NOT BE LIABLE FOR ANY LOSS OR DAMAGE AS HE HAS NOT PAID ANY INSURANCE. I OBTAINED A PROOF OF POSTAGE TO WHICH I THOUGHT WOULD HAVE BEEN ENOUGH. A WEEK OR SO LATER HE PUT A CLAIM IN TO SAY IT HAD NOT ARRIVED I RESPONDED AND TOLD PAYPAL I HAD THE PROOF OF POSTING AND WOULD EMAIL A COPY OR SEND THEM ONE, I THEN HAD AN EMAIL TO SAY THE CLOSED THE CASE AND REFUNDED HIM HIS £80. WHEN I TRIED TO APPEAL THEY TOLD ME THAT I MIGHT BE ABLE TO PROVE I POSTED THE ITEM BUT I ALSO HAD TO PROVE THEY RECEIVED IT.  I WAS OUT OF POCKET BY £80 AND DISGUSTED BY THE PAYPAL INVESTIGATION. SO IF YOU ARE SELLING AN ITEM MAKE SURE YOU OBTAIN THE RIGHT POSTAGE AS IF YOU ASK ME THIS LEAVES IT OPEN FOR PEOPLE TO RIP YOU OFF AND PAY PAL HELP THEM DO IT!!!!!!!!!!!!!!!!!!!!!!