Yesterday I purchased an x-box 360 console from Tescos.It was advertised at £179.98.On leaving the store and checking my receipt,I noticed I had been charged £179.99-(THAT'S RIGHT 1p MORE)....so I went to customer services and enquired about the mistake.
"No problem Sir,I will get a manager to issue me permission for the refund".....
Funny I thought,all this for a 1p refund.Anyway it turns out that Tescos have a policy that if things dont add up (or you are overcharged) you get a full refund 'AND' you get to keep the product!!! Wow,can't complain at that.
So basically I got a FREE X-BOX 360 CONSOLE 'AND' A FULL MONEY REFUND.
A manager is called for any refund over £20.00
You will notice that behind customer services,there is a board with their policies on it.Read it,as the last section states what I have just said.....
This information is useful to anyone who shops at Tescos,as this policy 'does' apply to ALL goods....
UPDATE: IN THE LAST 2 WEEKS (DECEMBER 2006) I HAVE MANAGED TO GET SIX FREE XBOX 360 GAMES FOR 'NOTHING'.
TRY IT.....
Thankyou
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