Understand New Feedback System & DSRs : eBay Guides

To Understand the New Feedback System and DSRs

eBay has started a new feedback system and detailed seller ratings (DSRs) to evaluate customers' buying experiences.  To understand the new feedback system, please read the following message from Internet Merchants Association before leaving feedback.

Did You Know?

If a seller receives more than a few Detailed Seller Ratings of less than 5 star's,

Then they will be significantly penalized.

When eBay calculates a seller's 12 months feedback percentage,

A Neutral feedback is treated exactly the same as a Negative feedback.

The Internet Merchants Association wants you to know this before you leave feedback for a seller.

You may think that you are leaving a reasonable rating by giving a seller DSR's of 4 star's, but eBay's feedback system treats anything less than a 5 star's as sub-standard and penalizes sellers for DSR ratings that average under 4.60.

We highly value your feedback and are always keen to hear your comments on the purchase.
Please do contact us by email for any issue related to your order before leaving us feedback on eBay.