I would find buying wooden products over the internet very difficult as I like to touch & feel the wood.  I write to assure my customers of the quality of my products and the value for money.

None of my work leaves here until I am certain they are of the highest quality and any problems encountered will be dealt with to my customer's satisfaction.

The cost of wood plays a major part of my costs because it has to be dry to avoid warping.  I therefore have to buy most of my native wood, exotic woods and burrs kiln dried and they come very expensive.  Postage plays a significant part also because exotics and burrs are heavy and need careful packaging to ensure they arrive safe & sound, particularly if they are going to Canada or United States!  If you are buying items which require me to buy in parts such as yoyos, pens, clocks and lamps, remember I have no control over their cost but will always only charge that aspect of the items at cost.

I always try to ensure posting as soon as possible after payment, often visiting the post office more than once a day and items go first class whenever possible.

As my profile states, I don't do this to earn a living, it is a hobby gone mad!  Prices in my shop are very competitive for the quality and I am often told I am too cheap.  Don't let that put you off, the quality is exceptional!